Privacy policy

Effective Date: October 1, 2026

Website: www.drakoscombatsports.com
Email: support@drakoscombatsports.com
Phone: +1 929-500-5597

1. INTRODUCTION

Welcome to Drakos.

Your privacy and trust are important to us. This Privacy Policy explains how Drakos collects, uses, discloses, stores, and protects personal information when you visit our website, create an account, place an order, contact us, subscribe to our communications, or otherwise interact with our services.

By using our website or providing information to Drakos, you acknowledge the practices described in this Privacy Policy.

This Privacy Policy should be read together with our Terms of Service, Shipping Policy, and Return & Refund Policy.

2. WHO WE ARE

Drakos is a combat sports and performance-wear brand serving athletes across different combat sports and training disciplines.

Our products include combat sports apparel, BJJ gear, rashguards, compression wear, training apparel, accessories, and customized products.

Drakos Information

U.S. Headquarters & Main Office
2012 Story Avenue
Bronx, New York 10473
USA

Production Unit: Pakistan
Shipping: Worldwide

Website: www.drakoscombatsports.com
Email: support@drakoscombatsports.com
Phone: +1 929-500-5597

Because Drakos operates internationally, personal information may be processed or accessed in different countries as necessary to operate our business, fulfill orders, provide customer support, process payments, and deliver products.

3. INFORMATION WE COLLECT

We collect information that you provide directly to us, information generated through your use of our website, and information received from service providers involved in operating our business.

A. Personal Information You Provide

Depending on how you interact with Drakos, we may collect:

·        Full name

·        Email address

·        Phone or mobile number

·        Billing address

·        Shipping address

·        Account information

·        Order details

·        Product preferences

·        Size information

·        Customization information

·        Customer-service communications

·        Information submitted through forms

·        Marketing preferences

·        Information you voluntarily provide when contacting us

When you purchase customized products, we may also collect the specifications necessary to fulfill your customization request, such as design preferences, colors, sizing information, patches, artwork, or other customization details.

B. Payment Information

When you make a purchase, payment information is processed through the payment service providers made available through our website.

Depending on the payment method used, payment providers may collect and process information such as payment-card details, billing information, and transaction information.

Drakos does not intentionally store complete payment-card numbers or security codes on its own systems.

Payment information is handled by the applicable payment processor according to its own privacy and security practices.

C. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

·        IP address

·        Approximate location

·        Browser type

·        Operating system

·        Device type

·        Language preferences

·        Pages visited

·        Products viewed

·        Website interactions

·        Referral sources

·        Date and time of visits

·        General website usage information

This information helps us understand how visitors use our website and improve our services.

4. COOKIES & TRACKING TECHNOLOGIES

Drakos and certain third-party service providers may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

·        Keep products in your shopping cart

·        Remember certain website preferences

·        Maintain website functionality

·        Understand website traffic

·        Measure advertising performance

·        Analyze customer interactions

·        Improve website performance

·        Provide relevant marketing or advertising

Some cookies may be essential for the website to function properly, while others may be used for analytics, personalization, or advertising.

You may be able to control or disable certain cookies through your browser or device settings. Some website features may not function properly if certain cookies are disabled.

Where required by applicable law, Drakos will provide appropriate cookie or consent controls.

5. HOW WE USE YOUR INFORMATION

Drakos may use personal information for legitimate business purposes, including to:

1.     Process and fulfill orders.

2.     Confirm and verify customer orders.

3.     Arrange production and customization.

4.     Ship and deliver products.

5.     Provide order and tracking updates.

6.     Respond to customer-service requests.

7.     Manage customer accounts.

8.     Process payments and transactions.

9.     Prevent fraud and unauthorized transactions.

10.  Maintain and improve our website.

11.  Analyze website performance and customer interactions.

12.  Improve products, services, and customer experience.

13.  Send promotional communications where permitted and, where required, with your consent.

14.  Manage promotions, discounts, and campaigns.

15.  Comply with legal, tax, accounting, regulatory, and other obligations.

16.  Protect our business, customers, website, and legal rights.

17.  Resolve disputes and enforce our agreements.

18.  Detect, investigate, and prevent potentially fraudulent, abusive, or unlawful activity.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

6. ORDER VERIFICATION & CUSTOMER COMMUNICATION

As part of our order-confirmation process, a Drakos representative may contact you by:

·        Email

·        SMS/text message

·        Phone call

This may be necessary to confirm information such as:

·        Shipping address

·        Product selection

·        Quantity

·        Size

·        Customization details

·        Order accuracy

·        Delivery information

These communications may be sent even if you have not subscribed to promotional marketing because they are related to processing and fulfilling your order.

7. HOW WE SHARE INFORMATION

Drakos does not sell or rent your personal information to third parties for money.

We may disclose personal information to trusted service providers and business partners when reasonably necessary to operate our business and provide our services.

These may include:

Shipping & Delivery Providers

Information such as your name, address, phone number, email address, and order information may be shared with shipping and courier providers to fulfill and deliver your order.

Payment Providers

Payment information may be processed by third-party payment processors that facilitate transactions through our website.

Website, Hosting & Technology Providers

We may use third-party providers that help us operate, maintain, host, secure, or improve our website and technology systems.

Analytics & Advertising Providers

We may use analytics and advertising services to understand website performance, measure campaigns, and improve advertising.

Depending on applicable law, certain advertising or analytics technologies may involve the sharing of online identifiers or activity information with service providers.

Professional & Legal Services

We may disclose information to professional advisers, legal representatives, accountants, insurers, or other service providers where reasonably necessary.

Legal & Regulatory Requirements

We may disclose information when required or permitted by law, court order, legal process, government request, or when reasonably necessary to protect the rights, property, safety, or security of Drakos, our customers, or others.

8. THIRD-PARTY SERVICE PROVIDERS

Drakos relies on third-party services to operate certain aspects of our business.

These may include providers for:

·        Payment processing

·        Website hosting and technology

·        Shipping and logistics

·        Customer communication

·        Analytics

·        Advertising

·        Email and SMS communication

·        Fraud prevention

·        Customer support

These providers may process information according to their own privacy policies and contractual obligations.

Where appropriate, we take reasonable steps to work with providers that maintain appropriate safeguards for the information they process on our behalf.

9. INTERNATIONAL DATA TRANSFERS

Drakos operates internationally, with its U.S. headquarters and production operations in Pakistan.

As a result, personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

For example, information may be accessed or processed in the United States and Pakistan for purposes such as:

·        Customer support

·        Order processing

·        Production

·        Shipping

·        Business administration

·        Customer communications

Privacy and data-protection laws may differ between countries.

Where required by applicable law, Drakos will take appropriate measures for international transfers and protection of personal information.

10. DATA SECURITY

Drakos takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include:

·        Encrypted website communications

·        Access controls

·        Restricted access to personal information

·        Secure third-party payment processing

·        Account and system security measures

·        Monitoring and security procedures appropriate to our operations

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Therefore, while we work to protect your information, we cannot guarantee absolute security.

If we become aware of a data-security incident requiring notification under applicable law, we will take the appropriate steps required by law.

11. MARKETING & COMMUNICATION PREFERENCES

If you subscribe to Drakos marketing communications, you may receive information about:

·        New products

·        Product launches

·        Collections

·        Promotions

·        Special offers

·        Events

·        Brand announcements

·        Other marketing communications

You can unsubscribe from promotional emails by using the Unsubscribe link included in the relevant communication.

You may also contact us at:

support@drakoscombatsports.com

Please note that unsubscribing from marketing communications does not necessarily stop essential transactional communications, such as order confirmations, shipping updates, account notices, or customer-service communications.

Where required by applicable law, Drakos will obtain appropriate consent before sending certain types of marketing communications.

12. YOUR PRIVACY RIGHTS

Depending on where you live and the laws applicable to you, you may have certain privacy rights.

These may include the right to:

·        Request access to personal information we hold about you.

·        Request correction of inaccurate information.

·        Request deletion of certain personal information.

·        Request information about how your personal information is used or disclosed.

·        Withdraw consent where processing is based on consent.

·        Opt out of certain marketing communications.

·        Request a copy of certain personal information.

·        Request portability of certain information where legally applicable.

·        Object to or restrict certain processing activities where applicable.

·        Lodge a complaint with an appropriate privacy or data-protection authority.

Not all rights apply in every jurisdiction, and certain legal exceptions may apply.

To submit a privacy request, contact:

support@drakoscombatsports.com

Please use the subject line:

“Privacy Request”

We may need to verify your identity before completing certain requests in order to protect your personal information from unauthorized access.

13. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, additional privacy rights may apply to you under applicable California privacy laws.

Depending on the circumstances and applicable law, California residents may have rights concerning access to, correction of, deletion of, or information about the use and disclosure of personal information, as well as certain rights concerning targeted advertising or the sharing of personal information.

Drakos does not sell personal information for monetary consideration.

If Drakos's processing activities become subject to additional California-specific requirements, we will provide the disclosures and mechanisms required by applicable law.

California residents may submit privacy requests by contacting:

support@drakoscombatsports.com

with the subject line:

“California Privacy Request”

14. EUROPEAN & OTHER INTERNATIONAL PRIVACY RIGHTS

If you are located in a jurisdiction with comprehensive data-protection laws, such as the European Economic Area or United Kingdom, additional rights may apply depending on the circumstances.

These may include rights relating to:

·        Access

·        Correction

·        Deletion

·        Restriction of processing

·        Data portability

·        Objection

·        Withdrawal of consent

·        Automated decision-making, where applicable

Where required by applicable law, Drakos will identify the appropriate legal basis for processing personal information and provide applicable rights and notices.

15. DATA RETENTION

Drakos retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

·        The purpose for which the information was collected

·        Whether you maintain an account

·        Whether an order or transaction remains active

·        Legal and tax requirements

·        Accounting requirements

·        Dispute resolution

·        Fraud prevention

·        Legal claims

·        Regulatory obligations

Examples include:

Order and transaction information:
May be retained for accounting, tax, legal, fraud-prevention, warranty, dispute-resolution, and business-record purposes.

Marketing information:
May be retained while you remain subscribed or until you request removal, subject to applicable legal requirements.

Customer accounts:
May be retained while the account remains active and for an appropriate period afterward where reasonably necessary.

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of.

16. CHILDREN'S PRIVACY

Drakos does not knowingly collect personal information from children where doing so is prohibited by applicable law.

Our website and services are primarily intended for customers who are legally able to make purchases or who have the involvement of a parent or legal guardian where required.

If you believe that a child has provided personal information to Drakos in circumstances where such collection was not permitted, please contact us at:

support@drakoscombatsports.com

We will review the request and take appropriate action where required by applicable law.

17. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services, including:

·        Payment providers

·        Shipping and tracking services

·        Social media platforms

·        Advertising platforms

·        Other external services

These third-party websites operate independently from Drakos and may have their own privacy policies and practices.

Drakos is not responsible for the privacy, security, content, or practices of third-party websites.

We encourage you to review the applicable privacy policy of any third-party service before providing personal information.

18. SOCIAL MEDIA & USER INTERACTIONS

Drakos may maintain social media accounts or use social-media features on its website.

If you interact with Drakos through social-media platforms, the information you provide may also be subject to the privacy policy and terms of that platform.

If you voluntarily submit content, reviews, photographs, designs, comments, or other materials to Drakos, additional terms may apply as described in our Terms of Service.

19. FRAUD PREVENTION & TRANSACTION SECURITY

Drakos may use personal and transaction information to identify and prevent:

·        Fraudulent transactions

·        Unauthorized purchases

·        Payment abuse

·        Chargeback fraud

·        Account misuse

·        Other suspicious or unlawful activity

Where necessary, we may share relevant information with payment processors, fraud-prevention providers, shipping providers, financial institutions, law enforcement, or other appropriate parties as permitted or required by law.

20. DO NOT TRACK & BROWSER SIGNALS

Some browsers and devices provide privacy preferences or signals regarding online tracking.

Because standards and legal requirements may vary by jurisdiction and technology, Drakos may not respond to every browser-based tracking signal in the same manner.

Where applicable law requires Drakos to recognize or respond to a particular privacy signal, we will do so as required.

21. CHANGES TO THIS PRIVACY POLICY

Drakos may update this Privacy Policy from time to time to reflect:

·        Changes to our business

·        New products or services

·        Changes in technology

·        Changes in data practices

·        Changes in applicable laws or regulations

·        Changes to our service providers

When we make changes, we will update the Effective Date or Last Updated date at the top of this policy.

We encourage customers to review this page periodically.

Your continued use of the website after an updated Privacy Policy becomes effective may be subject to the updated policy to the extent permitted by applicable law.

22. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Drakos:

DRAKOS

Website: www.drakoscombatsports.com
Email: support@drakoscombatsports.com
Phone: +1 929-500-5597

U.S. Headquarters & Main Office
2012 Story Avenue
Bronx, New York 10473
USA

Production Unit: Pakistan
Shipping: Worldwide

For privacy-related requests, please include sufficient information for us to understand and process your request.

DRAKOS

Forged to Dominate.