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Terms of service

Effective Date: October 1, 2026

Welcome to Drakos.

These Terms of Service (“Terms”) govern your access to and use of www.drakoscombatsports.com (the “Site”) and your purchase of products offered through the Site by Drakos (“Drakos,” “we,” “us,” or “our”).

By accessing the Site, creating an account, placing an order, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use the Site or place an order.


1. ABOUT DRAKOS

Drakos is a combat sports brand offering apparel, equipment, and accessories designed for athletes, practitioners, teams, academies, gyms, and combat sports enthusiasts.

Our product range may include products for disciplines such as:

·        Brazilian Jiu-Jitsu (BJJ)

·        Mixed Martial Arts (MMA)

·        Boxing

·        Muay Thai

·        Wrestling

·        Grappling

·        General combat sports and training

Product availability, collections, designs, and categories may change as Drakos develops its product range.


2. ELIGIBILITY

You must be legally capable of entering into a binding agreement under the laws applicable to you to use this Site or place an order.

If you are under the age of legal majority in your jurisdiction, you may use the Site or purchase products only with the involvement and authorization of a parent or legal guardian.

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the payment method associated with the order.


3. USING THE DRAKOS WEBSITE

You agree to use the Site only for lawful purposes.

You must not:

·        Use the Site for fraudulent, unlawful, or abusive purposes.

·        Provide false, misleading, or fraudulent information.

·        Impersonate another person or entity.

·        Attempt to gain unauthorized access to the Site or its systems.

·        Interfere with the security, functionality, or operation of the Site.

·        Upload or transmit malicious software, harmful code, or other disruptive material.

·        Copy, reproduce, modify, distribute, sell, or commercially exploit Drakos content without authorization.

·        Use automated systems to scrape, collect, or reproduce Site content without our written permission.

·        Use the Site in a manner that could damage the reputation or interests of Drakos.

We reserve the right to suspend or restrict access to the Site where we reasonably believe these Terms have been violated.


4. ACCOUNTS AND CUSTOMER INFORMATION

Certain features of the Site may require you to provide personal information or create an account.

You are responsible for ensuring that information you provide is accurate, complete, and current.

You are responsible for maintaining the confidentiality of any account credentials associated with your account and for activity conducted through your account.

If you believe your account or personal information has been used without authorization, please contact us promptly.

Our collection and use of personal information are governed by our Privacy Policy.


5. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, measurements, photographs, colors, pricing, and other information displayed on the Site are accurate.

However, minor differences may occur because of:

·        Screen and display settings.

·        Photography and lighting.

·        Manufacturing variations.

·        Fabric characteristics.

·        Product updates or improvements.

Product images are provided for illustrative purposes and may not always represent every minor detail of the final product.

We reserve the right to correct typographical, pricing, availability, specification, or other errors and to update product information when necessary.

All products are subject to availability.


6. PRICING, TAXES, AND CURRENCY

Prices are displayed in the currency indicated on the Site or during checkout.

Unless expressly stated otherwise, displayed product prices may not include:

·        Sales taxes.

·        Import duties.

·        Customs charges.

·        Brokerage fees.

·        VAT or similar governmental charges.

·        Other destination-specific fees.

Customers are responsible for applicable taxes, duties, and import charges where required by law.

Drakos reserves the right to change product prices at any time before an order is accepted or confirmed, except where prohibited by applicable law.

If an obvious pricing or listing error occurs, Drakos may contact the customer to confirm whether the customer wishes to proceed at the correct price or cancel the affected order.


7. ORDERS AND ORDER CONFIRMATION

When you place an order through the Site, you are submitting a request to purchase the selected products.

Your order may be subject to review and confirmation by Drakos.

For certain orders, particularly customized, made-to-order, bulk, or unusually large orders, our team may contact you by email, phone, or message to:

·        Verify customer information.

·        Confirm product specifications.

·        Confirm sizing.

·        Confirm customization details.

·        Confirm design requirements.

·        Confirm availability.

·        Confirm shipping information.

·        Clarify any issue affecting fulfillment.

Where confirmation is requested, production or fulfillment may not begin until the required information has been confirmed.

An order may be cancelled or declined where:

·        The requested product is unavailable.

·        Required information cannot be verified.

·        A customization request cannot reasonably be produced.

·        A pricing or listing error has occurred.

·        Payment cannot be successfully processed.

·        The order appears fraudulent or unauthorized.

·        The requested delivery destination cannot be served.

·        Fulfillment would violate applicable law or these Terms.

If Drakos cancels an order after payment has been received, any applicable refund will be issued in accordance with these Terms and applicable law.


8. PAYMENT

We accept payment methods made available through our approved payment providers at checkout.

Payment must be successfully authorized before an order is released for production or shipment, unless Drakos expressly agrees otherwise.

You represent that:

·        You are authorized to use the payment method provided.

·        The payment information you submit is accurate.

·        The transaction is legitimate and authorized by you.

Drakos may use third-party payment processors to securely process transactions.

We do not intentionally retain complete payment-card information where the payment processor handles that information.


9. CUSTOM AND MADE-TO-ORDER PRODUCTS

Drakos offers customized and made-to-order products.

Customization may include, depending on the product:

·        Custom designs.

·        Custom colors.

·        Custom sizing.

·        Color combinations.

·        Patches.

·        Sublimation.

·        Thread details.

·        Personalized branding.

·        Other approved customization options.

Customers are responsible for carefully reviewing the information they provide before production.

Once a customer has approved a final design, specifications, measurements, or customization details, production may begin.

Because customized products are created specifically for the customer, custom or made-to-order products are generally not eligible for return or refund due to change of mind, incorrect customer-provided information, preference changes, or dissatisfaction with a customization that was produced according to the approved specifications, except where required by applicable law or where the product is defective, materially incorrect, or otherwise eligible under our Return & Refund Policy.

If Drakos identifies a production issue before shipment, we may contact the customer to correct the issue before dispatch.


10. CUSTOMER-SUBMITTED DESIGNS AND CONTENT

If you submit logos, artwork, photographs, graphics, names, trademarks, text, or other materials for customization (“Customer Content”), you represent that:

·        You own the Customer Content or have permission to use it.

·        Your submission does not knowingly infringe another person's intellectual-property rights.

·        You have the necessary rights and permissions to authorize Drakos to use the Customer Content for fulfilling your order.

You retain ownership of your Customer Content.

By submitting Customer Content, you grant Drakos a limited license to use, reproduce, modify as necessary for production, and provide the content to our production partners solely for the purpose of fulfilling your order and providing related services.

Drakos may refuse customization requests that we reasonably believe are unlawful, infringing, fraudulent, hateful, threatening, abusive, or otherwise inappropriate.


11. SIZING AND FIT

Customers are responsible for selecting the appropriate size using the sizing information provided on the Site.

Where custom measurements are provided by the customer, the customer is responsible for providing accurate measurements.

Minor variations may occur due to manufacturing tolerances, fabric characteristics, or garment construction.

If a product has been manufactured according to the customer's approved specifications and measurements, a return or refund may not be available solely because the customer later determines that the selected size or fit is not preferred.

Where an incorrect size or specification is caused by a verified Drakos production error, the matter may qualify for replacement, correction, or another remedy under our Return & Refund Policy.


12. BULK AND TEAM ORDERS

Drakos may offer customized and bulk-order services for:

·        BJJ academies.

·        MMA gyms.

·        Combat sports clubs.

·        Martial arts schools.

·        Teams.

·        Coaches.

·        Organizations.

·        Events and competitions.

Bulk orders may be governed by additional quotations, invoices, production agreements, or written terms provided to the customer.

Where a separate written agreement applies to a bulk order, that agreement will govern the specific commercial terms of that order to the extent permitted by law.

Bulk and team orders may have different:

·        Minimum quantities.

·        Pricing.

·        Production timelines.

·        Payment requirements.

·        Design approval requirements.

·        Shipping arrangements.

·        Cancellation and refund conditions.


13. DESIGN APPROVAL

For customized or bulk products, Drakos may provide digital previews or 3D mockups for customer review.

Customers are responsible for reviewing approved designs carefully, including:

·        Spelling.

·        Names.

·        Numbers.

·        Logos.

·        Colors.

·        Placement.

·        Sizes.

·        Design elements.

·        Customization details.

Once a design has been approved for production, changes may not be possible.

Any requested changes after approval may result in additional costs or production delays.


14. SHIPPING AND DELIVERY

Drakos currently produces and ships orders through its production operations in Pakistan and ships to supported destinations worldwide.

Estimated delivery times may vary depending on destination, product type, customization, production requirements, courier operations, weekends, holidays, weather, customs processing, and other circumstances outside our reasonable control.

Unless a different timeframe is specifically stated for a product or order, international delivery after dispatch may typically take approximately 7–12 business days.

This is an estimate and not a guaranteed delivery period.

Tracking information will generally be provided after the order has been dispatched.

Customers are responsible for providing a complete and accurate shipping address and contact information.


15. SHIPPING DELAYS

Drakos makes reasonable efforts to meet stated production and shipping estimates.

However, delays may occur because of:

·        Customs clearance.

·        Import procedures.

·        Courier delays.

·        Weather.

·        Natural disasters.

·        Transportation interruptions.

·        Incorrect customer information.

·        Public holidays.

·        Unexpected production circumstances.

·        Other events outside our reasonable control.

If we become unable to ship an order within a legally applicable promised timeframe, we will provide any notice, revised timeframe, cancellation option, or refund required by applicable law.


16. CUSTOMS, DUTIES, AND IMPORT CHARGES

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise, these charges are the customer's responsibility.

Drakos cannot guarantee that customs authorities will not delay or inspect an order.

Customers are responsible for complying with applicable import requirements in their country.


17. DELIVERY ISSUES

Customers should inspect their package and products promptly after delivery.

If an order arrives:

·        Damaged.

·        Incorrect.

·        Missing an item.

·        With a manufacturing defect.

please contact Drakos as soon as reasonably possible with the order information and supporting photographs or other evidence where appropriate.

We will review the issue and determine the appropriate remedy under our policies and applicable law.


18. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Unless otherwise stated or required by applicable law, eligible standard products may be returned subject to the requirements stated in the Return & Refund Policy.

Typical return requirements may include:

·        The item is unused.

·        The item has not been washed or damaged.

·        The item remains in suitable original condition.

·        Original packaging is retained where required.

·        The return request is submitted within the applicable return period.

·        The product is not excluded from returns.

Customized, personalized, and made-to-order products may be subject to separate return restrictions.

Refunds will be processed only after the returned product has been received and inspected where inspection is required.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.


19. ORDER CANCELLATIONS

A cancellation request should be submitted as soon as possible after placing an order.

For standard products, cancellation may be possible before production or fulfillment begins.

For customized, personalized, or made-to-order products, cancellation may become unavailable once production has started or once the customer has approved the design and production has commenced.

If an order cannot legally or reasonably be cancelled, the customer may still have rights relating to defective, incorrect, or non-conforming products.


20. PROMOTIONS, DISCOUNTS, AND OFFERS

From time to time, Drakos may offer promotional codes, discounts, launch offers, seasonal promotions, bundles, gifts, or other special offers.

Unless otherwise stated:

·        Promotions may have specific eligibility requirements.

·        Promotional codes may have expiration dates.

·        Some products may be excluded.

·        Promotions may not be combined.

·        A promotion cannot be applied retroactively to previous purchases.

·        Promotional terms displayed at the time of the offer will apply.

Drakos reserves the right to correct promotional errors and discontinue promotions where permitted by law.


21. INTELLECTUAL PROPERTY

All intellectual property appearing on the Site or associated with Drakos, including but not limited to:

·        The Drakos name.

·        Logos.

·        Brand marks.

·        Product names.

·        Product designs.

·        Graphics.

·        Photographs.

·        Videos.

·        Website design.

·        Written content.

·        Slogans.

·        Marketing materials.

is owned by or licensed to Drakos unless otherwise indicated.

The Drakos name, branding, designs, and associated materials may not be copied, reproduced, modified, distributed, displayed, sold, or commercially exploited without prior written authorization.

Nothing in these Terms grants you ownership of Drakos intellectual property.


22. COMBAT SPORTS AND PRODUCT SAFETY

Drakos products may be designed for training, competition, athletic, or general sporting use depending on the specific product.

Combat sports involve inherent risks, including physical injury.

Customers and athletes are responsible for:

·        Using products appropriately.

·        Following the rules of their sport.

·        Following instructions provided with the product.

·        Selecting appropriate protective equipment.

·        Training under appropriate supervision where necessary.

·        Inspecting equipment before use.

·        Discontinuing use of damaged or compromised equipment.

Drakos products are not a substitute for proper training, coaching, medical advice, safety equipment, or responsible athletic practice.

Unless expressly stated for a specific product, Drakos does not represent that every product is approved, certified, or permitted for every competition, federation, organization, or event.

Customers are responsible for checking the rules and equipment requirements of their relevant governing body or competition before using a product in competition.


23. PRODUCT USE AND LIABILITY

To the fullest extent permitted by applicable law, Drakos is not responsible for injuries, losses, or damages arising from:

·        Improper use of a product.

·        Misuse or abuse of a product.

·        Use of damaged equipment.

·        Failure to follow product instructions.

·        Use outside the product's intended purpose.

·        Failure to follow applicable sport or competition rules.

·        Training or competition risks inherent to combat sports.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.


24. THIRD-PARTY SERVICES

The Site may rely on third-party services, including payment processors, shipping providers, technology providers, analytics services, and other service providers.

Third-party services may operate under their own terms and privacy policies.

Drakos is not responsible for the independent actions, policies, availability, or failures of third-party services except to the extent required by applicable law.


25. WEBSITE AVAILABILITY

We aim to keep the Site available and functional, but we do not guarantee uninterrupted or error-free operation.

The Site may occasionally be unavailable because of:

·        Maintenance.

·        Updates.

·        Technical problems.

·        Hosting issues.

·        Security incidents.

·        Network interruptions.

·        Events outside our reasonable control.

We may modify, suspend, or discontinue portions of the Site or its features at any time, subject to applicable law.


26. THIRD-PARTY LINKS

The Site may contain links to websites or services operated by third parties.

These links are provided for convenience and do not necessarily represent an endorsement by Drakos.

We are not responsible for the content, policies, security, availability, or practices of third-party websites.


27. PRIVACY AND DATA PROTECTION

Your privacy is important to us.

Information collected through the Site may be used for purposes including:

·        Processing and fulfilling orders.

·        Payment processing.

·        Shipping and delivery.

·        Customer support.

·        Order confirmation.

·        Communicating about products and services.

·        Improving the Site and customer experience.

·        Preventing fraud and unauthorized transactions.

·        Complying with legal obligations.

Our handling of personal information is described in our Privacy Policy.

Please review the Privacy Policy for additional information regarding the collection, use, storage, and disclosure of personal information.


28. ELECTRONIC COMMUNICATIONS

By using the Site or placing an order, you consent to receiving electronic communications from Drakos relating to your orders, transactions, customer service requests, and other necessary account or service matters.

Where required by law, marketing communications will be handled in accordance with applicable consent and opt-out requirements.

You may unsubscribe from promotional communications using the available unsubscribe mechanism or by contacting us.


29. FRAUD, CHARGEBACKS, AND UNAUTHORIZED TRANSACTIONS

Drakos reserves the right to investigate transactions that appear fraudulent, unauthorized, abusive, or inconsistent with normal purchasing activity.

If you believe a transaction was unauthorized, please contact us promptly.

Customers must not initiate fraudulent or improper payment disputes, chargebacks, or claims for products that were validly purchased and delivered.

Nothing in this section limits a customer's lawful rights to dispute an unauthorized or improperly charged transaction.


30. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as available” basis.

We do not guarantee that:

·        The Site will always be available.

·        The Site will be error-free.

·        Product availability will remain unchanged.

·        Product information will never contain errors.

·        The Site will be free from harmful components.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.


31. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Drakos will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, except where such limitation is prohibited by law.

To the extent permitted by law, Drakos's liability relating to a specific purchase will be limited to the remedies available under applicable law and the amount paid for the affected product or order.

This section does not limit liability that cannot legally be limited or excluded.


32. FORCE MAJEURE

Drakos will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

·        Natural disasters.

·        War or civil unrest.

·        Government actions.

·        Pandemics or public-health emergencies.

·        Strikes or labor disruptions.

·        Transportation interruptions.

·        Customs restrictions.

·        Power or telecommunications failures.

·        Cybersecurity incidents.

·        Severe weather.

·        Supplier or carrier disruptions.

Where required by applicable law, we will communicate material delays and available options to affected customers.


33. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Drakos and its officers, employees, contractors, service providers, and representatives from claims, losses, liabilities, damages, and expenses arising from:

·        Your violation of these Terms.

·        Your misuse of the Site.

·        Your unlawful use of Drakos products.

·        Your violation of another person's rights.

·        Customer Content you submit for customization.

·        Your fraudulent or unauthorized activities.

This obligation does not apply to the extent a claim results from Drakos's own unlawful conduct or negligence where applicable law prohibits such indemnification.


34. GOVERNING LAW

These Terms are governed by the laws applicable in the State of New York, without regard to conflict-of-law principles, except to the extent that mandatory consumer-protection laws in the customer's jurisdiction require otherwise.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under the laws applicable to them.


35. DISPUTES

If you have a concern regarding an order, product, or service, we encourage you to contact Drakos first so that we can attempt to resolve the matter directly.

Where permitted by applicable law, disputes that cannot be resolved informally may be brought before a court of competent jurisdiction.

Nothing in these Terms prevents a consumer from exercising rights or remedies that cannot legally be waived.


36. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.


37. NO WAIVER

If Drakos does not immediately enforce a provision of these Terms, that does not mean Drakos has waived its right to enforce that provision later.


38. ENTIRE AGREEMENT

These Terms, together with applicable policies referenced on the Site, including the Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the agreement governing your use of the Site and purchases from Drakos, except where a separate written agreement applies.

For custom or bulk orders, specific written quotations, invoices, or agreements may contain additional terms applicable to that order.


39. CHANGES TO THESE TERMS

Drakos may update these Terms from time to time.

When we make changes, we will update the Effective Date displayed at the beginning of the Terms.

Unless otherwise required by law, updated Terms become effective when posted on the Site.

Your continued use of the Site after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.


40. CONTACT DRAKOS

If you have questions regarding these Terms, an order, a product, or our policies, please contact us:

DRAKOS

Email: support@drakoscombatsports.com

Phone: +1 929-500-5597

Website: www.drakoscombatsports.com

U.S. Headquarters & Main Office

2012 Story Avenue
Bronx, New York 10473
USA

Production Unit

Pakistan

Shipping

Worldwide


DRAKOS

FORGED TO DOMINATE.